Refund and Cancellation Policy

Events Refund and Cancellation Policy

Cancelling a Delegate Registration

Full refund 6 weeks prior to the event, 50% refund 4 weeks prior to the event, No refunds from then on.

Costs associated to refund shall be borne by the client claiming the refund.

Cancelling a Booth Registration

Cancellation policy: No refunds from 16 weeks prior to the event.

Costs associated to refund shall be borne by the client claiming the refund.

My Payment Card has changed/expired. How will I receive my refund?

We process all refunds to the original card used when you placed your order. If your card has expired a bank transfer (costs deducted) shall be made.

When will I receive my refund?

Once refund is acknowledged,  it can take up to 7 working days for the refund to show on you card/bank

Event cancellation

EICF AISBL shall reserve the right to cancel an Event for commercial, organisational or force majeure reasons. In such cases, EICF AISBL shall refund all attendance fees that have already been paid. No additional reimbursement may be claimed due to the cancellation.

EICF AISBL shall not refund any additional charges incurred as a result of the participant having to cancel or rebook transport or accommodation that they had arranged. We would like to advise of the possibility of booking business rates with transport companies, which can be cancelled free of charge, or of the option of taking out Event cancellation insurance